Clear-Com has introduced the Gen-IC Cloud Intercom system, promising ‘a secure and flexible virtual intercom solution that allows users to easily integrate on-premise hardware with virtual intercom clients’.
Designed for scalability, Gen-IC Cloud Intercom will allow end-users to quickly ramp up multiple virtual clients as needed, with the unique capability of integrating with Clear-Com’s extensive hardware infrastructure over LAN, WAN, and the Internet.
To address the issue of latency, Clear-Com has developed a unique virtual intercom application that can be deployed on selectable regional targets. This minimises the latency inherent when going virtual by giving administrators the ability to deploy Gen-IC Cloud Intercom closest to where teams are doing work. Moreover, Gen-IC Cloud Intercom instances from around the world can be linked, producing the ultimate communication and collaboration tool for mission-critical productions.
‘Gen-IC Cloud Intercom and SkyPort are the result of extensive development by our engineering teams and customer testing,’ says Product Manager, Kari Eythorsson. ‘Virtual intercom systems offer unique challenges, and we know our customers expect a reliable and well-designed solution from us. We are proud to bring this Partner-serviced solution to market and are excited by the possibilities of what we can do in the virtual space.’
The system is designed for ease of use and employs Clear-Com’s virtual clients, Agent-IC mobile app and Station-IC virtual desktop client, eliminating the need for additional user training. Connections from the virtual clients to hardware ecosystems is achieved through the existing range of Clear-Com LQ Series of IP Interfaces, with no dedicated interfacing requirements. During extensive field trials, users reported excellent results, even in challenging situations.
The Clear-Com SkyPort provides Workspace Management for Partners, making it easy to manage many different customer sites and events in one online application. Through SkyPort, Partners are empowered to authorise local administrators to manage events and put the control in users’ hands, while still benefiting from support capabilities provided via the Clear-Com Partner network.
Gen-IC Cloud Intercom will be available through Clear-Com’s global network of Reseller Partners.
More: www.clearcom.com
