Clear-Com has appointed Brian Grahn as Market Outreach Manager of the Americas and Ben Turnwell as Business Development Manager for EMEA live, expanding their respective roles to strengthen customer engagement.

Grahn, who joined Clear-Com in 2022, will now lead consultant-focused outreach and technical engagement across complex markets, including themed entertainment and cruise lines. In his new role, he works across sales, marketing, product management and engineering teams to support system design conversations, refine messaging and help translate real-world workflows into future product direction.

Grahn previously served as Regional Sales Manager for the Southwest US, leading account strategy and contributing to digital marketing efforts aimed at improving customer engagement and partner alignment. ‘I look forward to building deeper connections with consultants, shaping how we tell our story in the market, and helping deliver communication solutions for some complex and creative environments,’ he says.

‘Brian has a unique ability to connect the technical and human sides of what we do,’ adds Kris Koch, Director of sales for North America. ‘He understands how systems are used in the field, but also how to communicate that value clearly. That’s critical as we continue to engage more closely with consultants and end-users.’

In his new role, Ben Turnwell will lead Business Development across the EMEA live production sector, focusing on long-term growth and strategic partnerships. His role includes working with production companies, venues, promoters and other stakeholders to identify new opportunities and support sustainable business development across the region.

Based in the UK, Turnwell brings more than a decade of experience in live sound, system design and technical sales. His background spans touring, theatre and large-scale live productions, as well as close collaboration with consultants and production teams on complex projects.

Chris Willis, VP of Worldwide Sales at Clear-Com, says Turnwell’s experience and approach reflect the company’s broader commitment to relationship-driven growth. ‘Ben brings a practical understanding of how our customers operate in high-pressure, real-world environments,’ he says. ‘He’s focused on building trust and long-term partnerships, which is exactly how this industry works and how Clear-Com continues to grow globally.’

Turnwell’s role also includes working closely with internal teams to ensure alignment between commercial strategy, product capabilities and customer expectations across the EMEA market.