Italian audio manufacturer Powersoft has extended its warranty on rack amplifiers for all customers registering their product for free to MyPowersoft, Powersoft’s online portal. This free extension brings the total warranty length, including the four years standard warranty, to five years.
As of 22 February 2021, all customers buying Powersoft amplifiers on or after this date will need to register their product on MyPowersoft within 30 days of purchase to benefit from the extended extra year warranty. Customers who have purchased a rack amplifier prior to this date, covered by the standard four-year warranty, can extend their warranty by a year by registering their product into MyPowersoft by 23 April.
‘In the past year, we’ve seen and experienced unprecedented struggle in our industry – this is our way of offering a helping hand during trying times,’ says Powersoft Customer Care/Service Centre Manager, Iacopo Vannucchi.
MyPowersoft is the company’s online portal, where users create profiles to enable them to take full advantage of their products and the benefits that come with the account. By registering a product to MyPowersoft, users can check their product’s history and current warranty status. They also benefit from direct technical and commercial support from the team, as they can request and track their product repairs. Other benefits include access to the Power-Sharing and Comparison tools, examples of Powersoft designs, and webinar session access with Powersoft’s audio experts.
‘We want to provide our customers peace of mind that we have their products covered for years from the first day of purchase, and we’re going to continue to do so long term,’ Vannucchi says. ‘This extra year brings our product warranty for our rack amplifiers to half a decade, free of charge. This warranty is a testament to the reliability of our amplifiers and the trust we place in them.’
