Budapest-based Lightware Visual Engineering has appointed Aidan Chng as new Systems Specialist for Southeast Asia. The expansion of the Lightware team aligns with the company’s commitment to pre-sales and post-sales support for customers and partners.
In this new role, Chng will serve as a key advisor and technical consultant for all Lightware products across the Southeast Asia region. Chng brings with him ten years of helpdesk and customer service experience and consultative skills to give customers a technological edge in their projects. He is no stranger to working in tandem with sales teams to exceed customer expectations for functionality, cost-effectiveness and successful system rollout.
Working with Candice Siow, Regional Director for Southeast Asia, and the broader regional team, Chng will use his extensive experience as an A/V professional. He is adept at engaging customers by identifying issues and streamlining steps to effectively resolve technical issues.
Chng received his Avixa Certified Technology Specialist (CTS) in 2013 and has continued to progress in his AV/IT integration skills since.
‘I look forward to connecting with customers and partners, supporting the team through expert guidance through technical consulting and being an advisor for Lightware products,’ Chng says. ‘The Southeast Asia region already has a lot of exciting technological activity taking place, I’m thrilled to now be a part of future elevations.’
‘We are excited to welcome Aidan Chng to Lightware as our new Systems Specialist for Southeast Asia,’ Siow says. ‘He brings invaluable expert understanding of A/V system design as well as exceptional consultative skills. This appointment aligns with Lightware’s dedication to expansion within the region, and maintaining the best quality service and relationships with our customers and partners.
‘Lightware Southeast Asia works to support stakeholders. Reliability is a key pillar in our partnerships, therefore, we invest our resources in providing robust technical support to our stakeholders for a holistic customer experience.’
More: https://lightware.com
