Harman has named Paul Shorter as Technical Services Manager for the Soundcraft, Studer and AKG brands.
A 22-year veteran of the pro audio industry, Shorter joined Harman in 2009 as Field Applications Engineer, specialising in support for the Soundcraft and Studer digital console ranges. In addition to his new responsibilities, he continues as an active field engineer throughout the continental US and provides technical sales support.
Shorter can claim to be among the first digital console and editorial field service engineers in the world – for 20 years, he worked closely with some of the biggest names in the broadcast and post industries, including as BBC, NHK, Warner Bros, Disney, SWF, OPTUS TV, Carlton, and Shepperton and Pinewood Studios. At the beginning of 2000 he started his own company, Backup Audio Visual Ltd, providing a combination of pro audio and video services, including sales, rental consultancy and specialist support.
His electronics career began in 1979 as an apprentice for a small TV and video rental store and service department in Southeast England. He studied TV and industrial electronics at Southend College of Technology (now known as the South East Essex College of Arts and Technology), then spent six years working for GEC/Marconi Avionics testing Airborne Radar line units for Tornado aircraft before entering the pro audio world in 1989 working for AMS.
‘As the Soundcraft, Studer and AKG brands continue to grow in the US, we embrace the responsibility of scaling our customer support infrastructure accordingly,’ says Harman Mixing Group Marketing Director, Keith Watson. ‘Having such a talented and experienced engineer as Paul Shorter already in the Harman fold made his appointment an easy decision and we can think of no individual more capable of tackling the challenges of his new position.’
‘Joining Harman two and half years ago was a wonderful opportunity and I consider myself very fortunate to be presented with my current challenges in this new position,’ Shorter replies. ‘The combination of leading a great team of people to provide the best possible customer support, the ability to remain in the midst of a diverse customer base and the chance to work closely with our dynamic sales team on new projects is proving very exciting indeed. Having spent 20 years in postproduction, I am enjoying the challenges broadcast and live sound are adding to my personal knowledge base.’